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Aug. 2, 2022

Client Experience with Joey, the Barber - Part 2

Client Experience with Joey, the Barber - Part 2

This week we're diving even deeper into the story of how "Joey, the Barber" became a client experience guru.   

As entrepreneurs, we all start somewhere. And many of us, like in Joey's case, begin watching, observing, and learning from other experts in our field.   

It's one thing to emulate the people we learned from and to stop there. But it's a whole other thing to strive to do it even better, to take risks, challenge ourselves, and find your own style and measurement of success.   

It's this work ethic and burning desire to always try to do better for his customers that make "Joey, the Barber" THE GUY that his clients want to keep coming back to.       

#TheEntrepreneursTrip #XTC #Podcast #Vodcast #Videocast #Entrepreneurship

Transcript
WEBVTT 1 00:00:00.320 --> 00:00:05.960 That's the ingredients are looking like a movies that are the same as imagine. 2 00:00:06.000 --> 00:00:10.519 That's a that's a kid, that's a child, and even after the little 3 00:00:10.679 --> 00:00:15.320 babies gotta come out the cheer looking fresh. That's just how I wanted to 4 00:00:15.400 --> 00:00:18.800 be. You know, I ain't going to us it am any old cut 5 00:00:18.920 --> 00:00:24.760 now. They gotta come out fresh. Welcome to the entrepreneurs trip, badcast, 6 00:00:24.879 --> 00:00:36.759 the next Antsha Wanda. I'm Chris. It's an entrepreneur starting or ruin 7 00:00:36.840 --> 00:00:41.280 your business. You may have a destination, but the journey getting there and 8 00:00:41.479 --> 00:00:46.560 betrid. We want to be your travel companions and indeed a dose of xc 9 00:00:47.079 --> 00:00:53.280 as we explore real life conversations about navigating the world entrepreneurship in the US and 10 00:00:53.439 --> 00:01:00.439 the Caribbean. Take this trip with us. He Chris, you know what 11 00:01:00.520 --> 00:01:03.439 thise to remind me of, you know, like right before you go to 12 00:01:03.439 --> 00:01:07.400 the club, like you always like pre game me with your friends outside. 13 00:01:07.239 --> 00:01:15.640 No idea what you're talking about, Tristan. Good, let's pre game. 14 00:01:15.680 --> 00:01:19.439 About to be over. Welcome to another episode, guys, Um I'll just 15 00:01:19.480 --> 00:01:23.519 pre gave me with my boy Chris. You know's out here and you know, 16 00:01:23.599 --> 00:01:26.920 like in every pregame group. You always get like your your two friends, 17 00:01:26.959 --> 00:01:30.599 and then stand off on satiday. They really get nothing much to say. 18 00:01:30.640 --> 00:01:33.120 They ain't gonna be like Chris, you had it off. We gotta 19 00:01:33.159 --> 00:01:34.640 go in, but the one thing we could count on them to do. 20 00:01:37.280 --> 00:01:38.079 Let's put all the way. And you know what I mean because I know 21 00:01:38.159 --> 00:01:42.040 a little shots like Gosh. I only bring enough money for the for the 22 00:01:42.159 --> 00:01:46.840 sips on this trip. I mean, I know my boy Joe. He'll 23 00:01:46.879 --> 00:01:49.719 treat me like royalty. So you're gonna take care of my tap real quick. 24 00:01:49.200 --> 00:01:53.359 And she already reached it for the pause. Watch she reached it for 25 00:01:53.400 --> 00:02:00.680 the pause. Wanna do? IS WE gonna figre out why we sipping while 26 00:02:00.680 --> 00:02:10.199 we drop it? All right, all right, so we've got two minutes 27 00:02:10.240 --> 00:02:13.719 on the classroom. I'm gonna tell you what I learned from a lot of 28 00:02:13.800 --> 00:02:19.759 my episodes. Um, watching some billionaires and a bunch of people and, 29 00:02:19.919 --> 00:02:24.639 unfortunately, just listening to joey for a little while. It helped us wept. 30 00:02:25.400 --> 00:02:28.919 So we'll be sipping a lot of things and they show up on the 31 00:02:29.000 --> 00:02:34.120 coffees, to the CORNEAC, to the Vodkas, or sometimes in life we 32 00:02:34.240 --> 00:02:45.000 just need to replenish. So I'm slipping a water today. Fuel guys, 33 00:02:47.199 --> 00:02:53.560 just water. Go to a waters who happened? Is Our treating it like 34 00:02:53.719 --> 00:02:58.039 Ushur, like first time? That let it burn? Remember that? Yeah, 35 00:02:58.199 --> 00:03:04.560 I don't get boiled out. Well, I don't know what's going on, 36 00:03:04.719 --> 00:03:07.159 but Jelley must be rubbing off on all of us, because I'm also 37 00:03:07.400 --> 00:03:17.159 drinking water. He's like creating a revolutionary health here strip. After hearing about 38 00:03:17.240 --> 00:03:25.360 sixty mile ride, I'm really thirsty. That would do to you. I 39 00:03:25.439 --> 00:03:31.120 may not be without my vices, but I also have water as a backup. 40 00:03:31.439 --> 00:03:38.159 You know, keep me going here throughout this episode. Do you see? 41 00:03:38.199 --> 00:03:42.840 What to happen on a real entrepreneur strip is that we don't gain knowledge, 42 00:03:43.439 --> 00:03:46.960 well knowledge and really anything, if we don't not play. That's what 43 00:03:46.000 --> 00:03:51.120 I'm saying and that's what this is about. We could sit here, we 44 00:03:51.159 --> 00:03:54.360 could give you and tell you about auto experiences all day, every day, 45 00:03:55.080 --> 00:04:00.879 but it don't make sense if you're gonna keep sitting there watching these episodes. 46 00:04:00.919 --> 00:04:02.159 I mean, I enjoyed the views. Don't stop watching. Even if you 47 00:04:02.199 --> 00:04:06.080 go to the kitchen, I'll comeback, but we gotta play, so you 48 00:04:06.360 --> 00:04:18.600 play. Let's UNPACK? Yes, so we're bout real quick. This is 49 00:04:18.720 --> 00:04:21.560 Joey again. Um, I feel like you're knowing me. No, like 50 00:04:21.639 --> 00:04:29.040 you're just sitting there looking so cool, like refresh Alice fuels, alice fossil 51 00:04:29.120 --> 00:04:34.040 fuels, like that's I've been drinking us right now. Well, you gotta 52 00:04:34.040 --> 00:04:40.879 add a sixty mile ride to your water, Tristan. As an entrepreneur, 53 00:04:40.959 --> 00:04:48.199 you have to know your limits. One Mile. My limit is that. 54 00:04:48.360 --> 00:04:54.000 You know when one entrepreneur needs to reset another one. Just this is like 55 00:04:54.079 --> 00:04:57.560 a relay rate, right. So I'M gonna help my brother out. I'M 56 00:04:57.600 --> 00:05:01.720 gonna help my brother. So we got joey here, who is royalty cuts, 57 00:05:01.800 --> 00:05:08.560 the entrepreneur behind the scenes getting things done, and we want to unpack 58 00:05:08.639 --> 00:05:11.040 your suitcase. And what we mean by that is we want to get to 59 00:05:11.120 --> 00:05:14.800 know you a little bit better, Joey. I mean in the previous episode 60 00:05:14.839 --> 00:05:19.639 we talked about really good customer service, elements of providing quality service to your 61 00:05:19.680 --> 00:05:26.639 customers, making our customers feel like they deserve the best. WHO's the man 62 00:05:27.079 --> 00:05:36.319 behind that? WHO IS JOEY? Give us a little bit je well, 63 00:05:36.439 --> 00:05:41.959 Um, they mind behind the business with me, Joey, Um, the 64 00:05:42.120 --> 00:05:47.120 Baba that I said Joey to Baba, sort of bike. Thank less at 65 00:05:47.120 --> 00:05:56.439 all. If Baba, you know, hopefully not to the hell, not 66 00:06:00.959 --> 00:06:04.079 the converter. You converted all of us from our vices in the last episode 67 00:06:04.120 --> 00:06:13.439 to water. Most of Yes, okay, just thirty minutes, the miracle 68 00:06:13.560 --> 00:06:19.360 worker. But you mentioned, you mentioned the last episode that you've been cutting 69 00:06:19.360 --> 00:06:23.240 it here since the age of seventeen. So you've been at this for a 70 00:06:23.319 --> 00:06:29.560 couple of decades now, right. What? What inspired you to just take 71 00:06:29.639 --> 00:06:35.720 it from just focusing on your craft to really grow in Your Business? Yeah, 72 00:06:35.800 --> 00:06:40.759 so, Um, my question came from just those I'm basically going to 73 00:06:40.879 --> 00:06:45.319 the barbershop and a fresh hair caught on you know, while I wait, 74 00:06:45.439 --> 00:06:49.560 I watched watching barber's cat and came home and tried to try some stuff on 75 00:06:49.680 --> 00:06:55.079 my friends. That's how we started. M Well, you get clippers from 76 00:06:56.040 --> 00:06:59.639 you are clippers or like how you yeah, I had I had like one 77 00:06:59.720 --> 00:07:01.920 clip part that my father had and I just pick it up and start to 78 00:07:02.079 --> 00:07:08.199 try something. Yeah, yeah, so that he used to get a bowl. 79 00:07:09.480 --> 00:07:16.240 You know that. Now I used to stuff. M MM HMMM. 80 00:07:17.319 --> 00:07:23.000 So how did you, how did you expand from just doing the craft to 81 00:07:23.240 --> 00:07:30.040 building a business. Well, the opportunity came. Actually I had, you 82 00:07:30.120 --> 00:07:33.879 know, move, moved to the states. So, you know, try, 83 00:07:34.079 --> 00:07:39.040 try, try something, try something different. I spent like a week 84 00:07:39.160 --> 00:07:43.399 or two and then I got an opportunity to move back and purchase a shop 85 00:07:44.120 --> 00:07:47.759 and I was it wasn't a right position and I didn't the right mindset at 86 00:07:47.800 --> 00:07:53.759 the same time, so I moved. I take it from there. Yeah, 87 00:07:55.920 --> 00:07:59.959 so you were able to purchase a shop that was already operating. Yeah, 88 00:08:00.959 --> 00:08:05.319 yeah, you take it to the next level, though, like when 89 00:08:05.680 --> 00:08:09.680 Tristan talks about you and royalty, like you're like next level stuff, right, 90 00:08:09.920 --> 00:08:15.120 you're not just operating a barbershop, you know, this is just a 91 00:08:15.319 --> 00:08:20.240 regular barber shop. This is like next level stuff. So what what sparked 92 00:08:20.319 --> 00:08:24.240 you to take it to the next level? I think from the over the 93 00:08:24.399 --> 00:08:31.560 years, um cutting here in different shops, watching Um walking around the best 94 00:08:31.959 --> 00:08:35.639 and, you know, taking a little bit of the good stuff that I 95 00:08:35.799 --> 00:08:41.159 see, that the work, and, you know, creating my own environment 96 00:08:41.399 --> 00:08:45.480 and stepping it up a little bit, you know, taking out some stuff 97 00:08:45.519 --> 00:08:48.159 that I don't like. I'm putting more of I like. Why? I 98 00:08:48.279 --> 00:08:52.480 think it's best for the business. And for the customer, of course, 99 00:08:52.200 --> 00:08:58.480 and it you know, you know, talking about that real quick, Joey 100 00:08:58.279 --> 00:09:01.480 and around Ya, I wouldn't know. But in the barbershop, like you 101 00:09:01.519 --> 00:09:05.600 were saying, thinking about it, I think you're really and want to say, 102 00:09:05.679 --> 00:09:09.759 inspirational, like how it is and why it is. You don't motivate 103 00:09:09.919 --> 00:09:11.919 your employees. I remember we have a couple of some of what jokes does. 104 00:09:13.519 --> 00:09:16.840 Um, they were doing their own what it was facebook lives, so 105 00:09:16.879 --> 00:09:20.000 they were doing their own videos. You kind of encouraging the shop and those 106 00:09:20.080 --> 00:09:24.799 different things like that, Um, provide an environment where people used to want 107 00:09:24.840 --> 00:09:26.600 to come to be on the issue. You know, I canna wait. 108 00:09:26.879 --> 00:09:31.879 So, like when an energy come from, like like how it is. 109 00:09:31.919 --> 00:09:33.600 You know, kind of fathom them to out to allow people to grow. 110 00:09:35.360 --> 00:09:39.480 Well, I mean, Um, the thing is when when you have a 111 00:09:39.600 --> 00:09:45.080 group of people that around you and you know they have different ideas and everybody 112 00:09:45.159 --> 00:09:48.240 have stuff that they like, you could give it a try. You know, 113 00:09:48.720 --> 00:09:52.480 you don't give it a try to see how it works. suting things, 114 00:09:52.519 --> 00:09:54.960 you don't just turn it down. You could be like, well, 115 00:09:56.080 --> 00:09:58.440 let me try, let's see if they're gonna work or not. They might 116 00:09:58.600 --> 00:10:03.159 might be my thing, but they are wrong. Let's try it might work. 117 00:10:03.240 --> 00:10:07.480 It might now work, you know. M Hm, and that's what 118 00:10:09.799 --> 00:10:13.919 isn't that what entrepreneurship is? I mean a lot of us go into starting 119 00:10:13.960 --> 00:10:18.320 a business and running a business, sometimes not knowing exactly what it's like to 120 00:10:18.440 --> 00:10:20.480 start and run a business, and it's a lot of trial and error. 121 00:10:22.360 --> 00:10:28.480 Right, yea really works for Your Business and your clients and what doesn't work 122 00:10:28.559 --> 00:10:33.759 for Your Business and your clients? Yeah, you don't like the exact words. 123 00:10:33.799 --> 00:10:37.159 From my mode and way, this is just taking a risk. You 124 00:10:37.279 --> 00:10:41.600 know what I'm saying? As entrepreneurs we don't take risks, and maybe that's 125 00:10:41.600 --> 00:10:45.080 why it is that some people it's not as appealing. Sometimes our risk a 126 00:10:45.159 --> 00:10:48.000 calculated, other times we like we're saying, we just don't know if it 127 00:10:48.120 --> 00:10:52.559 works. But just you would take those risks and those individuals. I think 128 00:10:52.600 --> 00:10:56.080 that even change the dynamics of the shop. This is one Bible shop. 129 00:10:56.120 --> 00:11:00.679 I feel like I ain't never walk into a stocking name. One called it 130 00:11:01.000 --> 00:11:05.960 left Um just gossiping. You've always been what his jokes? It's still jokes 131 00:11:05.000 --> 00:11:11.440 about game better, doing different things from why are you? The focus on, 132 00:11:13.279 --> 00:11:15.159 and I can I don't want to say that kind of energy, but 133 00:11:15.240 --> 00:11:18.120 way to focus on those things where it is always it always seems like a 134 00:11:18.200 --> 00:11:24.440 moment of building. Always, yeah, because he's seeing it. In the 135 00:11:24.559 --> 00:11:30.200 barbershop, you always get ears, you've always got people listening. So the 136 00:11:30.279 --> 00:11:35.399 best thing to do is keep it positive, because, I mean, too 137 00:11:35.519 --> 00:11:41.279 much negativity no good. I mean, who wants negativity in the head all 138 00:11:41.360 --> 00:11:45.840 day? So sometimes you might hear but you know, they'll try to change 139 00:11:45.879 --> 00:11:50.840 the direction. Make it positive, because at the end of the day somebody 140 00:11:50.960 --> 00:11:52.519 might be sitting on waiting and they will be like, what for reading on? 141 00:11:54.120 --> 00:11:56.320 Y'All talk some sense, you know, but the ear is open. 142 00:11:56.440 --> 00:12:05.559 So while they're listening, just positivity. Mm Hmm, I don't know. 143 00:12:05.480 --> 00:12:09.240 Can I jump in? I don't I like that point you made, Joey, 144 00:12:09.320 --> 00:12:11.000 because I don't go to barber shops, but when I do go to 145 00:12:11.200 --> 00:12:15.919 like a hair dresser or to get my nails done on my feet done, 146 00:12:16.000 --> 00:12:20.879 it's usually at time where I'm trying to escape from the craziness of my life. 147 00:12:22.039 --> 00:12:24.600 It's just an hour for me to have self care, you know, 148 00:12:24.879 --> 00:12:30.639 and so you want to be in an environment that's going to recharge your battery. 149 00:12:31.360 --> 00:12:35.120 So maybe that's what your secret sauces while you try and keep going back. 150 00:12:35.159 --> 00:12:41.279 It's like he addicted to this, to this shop. It's all that 151 00:12:41.440 --> 00:12:48.799 positive Ju Ju you got going on in there. Yeah, I means even 152 00:12:48.840 --> 00:12:52.080 talking about it realistically. Joey is one of them people I feel like when 153 00:12:52.120 --> 00:12:58.279 you sit on a history ain't even just about like in business we talked about 154 00:12:58.320 --> 00:13:01.200 pausing us. If we talk about your life, we talk about we've had 155 00:13:01.440 --> 00:13:07.879 numerous conversations about different business ventures that we would have liked to do um and 156 00:13:07.960 --> 00:13:13.399 spoke to joey about for me, I'm working on trying to create a production 157 00:13:13.480 --> 00:13:16.960 host. I actually different things, like, Joey, how much you I'm 158 00:13:16.960 --> 00:13:20.440 making a day? Your average, Paul said. Nobody really like to tell 159 00:13:20.480 --> 00:13:22.279 you like, oh, man, I don't make a hundred dollars a day. 160 00:13:22.320 --> 00:13:26.639 Whatever it is like. I feel like our our wages is something like 161 00:13:26.720 --> 00:13:28.679 with a whole there and there is like we want Abe tell us we're making 162 00:13:28.840 --> 00:13:33.519 enough um or maybe we're making too much. Joey, sit on there. 163 00:13:33.639 --> 00:13:35.200 Joe were talking out like yeah, I talked if it was somebody was doing 164 00:13:35.279 --> 00:13:39.080 a movie, like doing a day cost as the way it is. Your 165 00:13:39.120 --> 00:13:43.759 care would be joey response to like. And then I taught about that to 166 00:13:43.799 --> 00:13:46.840 know. But let me look into it, let me figure out how this 167 00:13:46.960 --> 00:13:50.480 thing would walk. And then I did. But the next time I said 168 00:13:50.639 --> 00:13:52.399 a history. You're telling me something where you know if we have to do 169 00:13:52.480 --> 00:13:56.120 a day cost, if we schedule it ahead of time. So in that 170 00:13:56.200 --> 00:13:58.200 way you know he blocking out the day to whatever it is. This is 171 00:13:58.279 --> 00:14:01.480 what it is. We could this is how it is. You can handle 172 00:14:01.519 --> 00:14:05.080 it and and that's just it. So when you sit in his chair in 173 00:14:05.320 --> 00:14:09.679 just about just getting your cut, it is asked about it is a holistic 174 00:14:09.840 --> 00:14:13.399 treatment of inspiration. Um, you ask somebody, don't tell you. Know 175 00:14:13.519 --> 00:14:18.000 Your Ideera no good. Oh, the best parting and know your idea is 176 00:14:18.080 --> 00:14:22.360 no good at it, but it'll be there. Well, this is why, 177 00:14:22.399 --> 00:14:24.559 I think you know, I can't a wait for this segment. Just 178 00:14:24.799 --> 00:14:28.519 about done for now. We unpacked you a little bit, Joey, but 179 00:14:28.240 --> 00:14:31.360 here's what it is. Gonna have to start to freaking out. But Chris, 180 00:14:31.440 --> 00:14:33.960 go ahead, go ahead. I want to see this little video real 181 00:14:33.080 --> 00:14:50.200 quick. Show that what Joey, don't do. Just show that a transcision 182 00:14:50.399 --> 00:15:20.320 production m what that was if I ever thought listen, if you were listening 183 00:15:20.360 --> 00:15:26.000 to this by audio, you need to flip over to the video and check 184 00:15:26.039 --> 00:15:33.519 out that. Precision productions with royalty cuts feature. What it just happen to 185 00:15:33.559 --> 00:15:37.919 get. Look, it just happened to get lucky because, like I to 186 00:15:39.039 --> 00:15:41.000 you, M Yeah, we were do you, I mean every no, 187 00:15:41.080 --> 00:15:43.000 and then I'll stop in the shop. I'd be like, Yo, Joey, 188 00:15:43.080 --> 00:15:46.039 I just want to try something. Um, let me have a couple 189 00:15:46.039 --> 00:15:50.440 of for this. Joey never been like Oh, a long, you can't 190 00:15:50.440 --> 00:15:54.919 do this. So when doing that, Joe like all right, no, 191 00:15:54.399 --> 00:15:58.440 joey to caught here. Or the one thing Joeanne tell you about this Joe 192 00:15:58.519 --> 00:16:03.600 to tect pictures. Joey always asking me something about some camera. We're doing 193 00:16:03.679 --> 00:16:07.799 this, but his things about again expanding his business. So we're looking at 194 00:16:07.120 --> 00:16:11.679 I trying to find the best way to take these pictures that would composed them. 195 00:16:11.039 --> 00:16:14.279 Um, so my clients, because see pulling this out, I remember 196 00:16:14.320 --> 00:16:17.039 when, I can't still when Joey had fust start rating, because they don't 197 00:16:17.039 --> 00:16:19.240 know if that's when the first start rating. We are talking about gold pros 198 00:16:21.240 --> 00:16:22.720 um he had the hero, he had this what do you think about this? 199 00:16:22.840 --> 00:16:26.639 Why? Would be the best one? Yeah, yeah, I'm not 200 00:16:26.759 --> 00:16:29.879 sure it's. The one thing I like about Joey is that he always seeking 201 00:16:30.399 --> 00:16:36.759 knowledge. Is About Research? No, we're gonna DE tour, Joey, 202 00:16:36.840 --> 00:16:41.840 don't make me sick. Joey, why are you coming here with Gold Clippers? 203 00:16:44.399 --> 00:16:51.679 I know, yeah, it may make clans. He's all, the 204 00:16:51.759 --> 00:16:56.720 best man, the best on the market. There you go. It's called 205 00:16:56.919 --> 00:17:04.319 royalty. okay, styled risen. You don't get hit on these segments, 206 00:17:04.400 --> 00:17:11.319 like who really goes out to get gold clippers? Who to go to this 207 00:17:11.519 --> 00:17:22.799 extent? Yeah, I like it, Joey. Joey, question for you. 208 00:17:22.200 --> 00:17:27.480 I see what I'd be the airbrush thing, your spring like like and 209 00:17:27.599 --> 00:17:30.319 that's a no more cut, freme like. It'll be sickening like, you 210 00:17:30.359 --> 00:17:33.720 know, be there like until you in the chair. You don't be watching 211 00:17:33.759 --> 00:17:37.599 this thing, like make my way week Mooses, Moose's wife, feel like 212 00:17:37.680 --> 00:17:41.599 Chris to use like the whole his hearing, please and stuff, Joe Y'all 213 00:17:41.680 --> 00:17:47.880 day were like a powerful of Moose. US brushing down will be done when 214 00:17:47.920 --> 00:17:52.759 we get fresh waves. The whole name a whole fresh. Don't tell me 215 00:17:52.759 --> 00:17:57.559 we are doing with the Moose, the Airbrush, right, that's the ingredients 216 00:17:57.599 --> 00:18:03.880 are looking like a movie star or same, I imagine that's a that's a 217 00:18:03.079 --> 00:18:08.039 kid, that's a chain and giving up to the little babies. Gotta come 218 00:18:08.039 --> 00:18:11.680 out that cheer looking fresh. That's just how I want it to be. 219 00:18:12.200 --> 00:18:17.160 You know, I ain't gonna it any old cup now. They gotta come 220 00:18:17.160 --> 00:18:23.319 out fresh. That's just who it is. You know, I'm a big 221 00:18:23.440 --> 00:18:26.440 I'm a big foodie. So, Um, the way I look at it, 222 00:18:26.720 --> 00:18:29.759 and based on what you said, you know, asking about the gold 223 00:18:29.799 --> 00:18:34.400 clippers and stuff, um to me. You know, the ingredients determine whether 224 00:18:34.440 --> 00:18:38.960 you're eating like a fast food restaurant or a five star restaurant. So so 225 00:18:40.160 --> 00:18:45.720 joe is just working with, you know, the top ingredients. Uh Right, 226 00:18:48.480 --> 00:18:51.319 and you're gonna get the best meal out of that, you know. 227 00:18:52.519 --> 00:18:55.640 But it's from the meal, though, Chris. You know, because when 228 00:18:55.680 --> 00:18:59.759 you look at at it, it's a whole experience exactly. Yep, you 229 00:18:59.839 --> 00:19:03.519 know, from the time you book their appointment, using that APP will coming 230 00:19:03.680 --> 00:19:08.240 into the store and having that one on one where you're not waiting to getting 231 00:19:08.240 --> 00:19:12.160 all these ingredients and like a ready to go check. My year man. 232 00:19:12.359 --> 00:19:18.160 Like you know, I think it comes from and enjoy tear. I gotta 233 00:19:18.200 --> 00:19:26.079 fly down from Boston for this, but I'm thinking about right, I'm thinking 234 00:19:26.119 --> 00:19:33.359 about they're gold clippers. It's worth it, right, all right, let's 235 00:19:33.359 --> 00:19:42.960 say some souvenirs here. Ah, the souvenirs. This is where we wrap 236 00:19:44.279 --> 00:19:51.559 up and take away the Golden Nuggets from our conversation. Joey Clippers? No, 237 00:19:51.799 --> 00:19:56.039 we we will leave Joey with his clippers. We're not touching Joey's clippers. 238 00:19:56.759 --> 00:20:03.440 Um, for me, I think the souvene errors are being a continuous, 239 00:20:03.720 --> 00:20:08.839 lifelong learner. You know, when Chil we talked about being being in 240 00:20:08.920 --> 00:20:14.200 different barbershops and seeing what people were doing and trying to figure out his craft 241 00:20:14.319 --> 00:20:18.720 and really taking that. It's like he's continuously learning along the journey. Right. 242 00:20:19.079 --> 00:20:22.680 How can it be better? How can I grow? How can I 243 00:20:22.720 --> 00:20:26.200 have a better impact on my clients? And I like that because you know, 244 00:20:27.480 --> 00:20:32.720 you only stop learning when you six FT under. There's always an opportunity 245 00:20:32.759 --> 00:20:36.759 to learn. As long as you breed in you should be learning. That's 246 00:20:36.799 --> 00:20:40.119 how you get better each and every day. So that's definitely one of my 247 00:20:40.240 --> 00:20:48.119 takeaways. The second takeaway is that video, that video. We talked about 248 00:20:48.200 --> 00:20:55.960 collaborations in a previous episode. That is what happens when you have a really 249 00:20:56.039 --> 00:21:02.440 good collaboration. You know, you bring magic. So that's definitely Um. 250 00:21:02.680 --> 00:21:07.119 And I think what's Nice is I know what it's like to to collaborate with 251 00:21:07.200 --> 00:21:11.880 Tristan and with Chris. We do it all the time. But even the 252 00:21:11.039 --> 00:21:18.200 takeaway is as entrepreneurs you are always collaborating with like my like minded people outside 253 00:21:18.279 --> 00:21:22.200 of your inner circle. So now you're part of our inner circle, Joey. 254 00:21:22.240 --> 00:21:26.920 I'm so happy to to have you in our inner circles. So collaborating 255 00:21:26.960 --> 00:21:32.839 with like minded, dynamic people who are doing stuff. That's definitely a second 256 00:21:33.039 --> 00:21:37.599 takeaway as a as an entrepreneur. Um. And last but not least, 257 00:21:38.039 --> 00:21:44.440 when you have a really good product and experience, people are going to tell 258 00:21:44.480 --> 00:21:48.799 people about it. So I've already texted four people. Yeah, I'll sorry, 259 00:21:48.799 --> 00:21:57.480 I need a cry here, and one of them text me back. 260 00:21:57.559 --> 00:22:00.279 She was like, Oh, well, that's why I love you, because 261 00:22:00.279 --> 00:22:03.319 you're always looking out for my best interests. But I just got cut by 262 00:22:03.440 --> 00:22:11.079 Jelly on Tuesday and she sent me up heck prove it, and she looks 263 00:22:11.160 --> 00:22:14.759 fabulous. Joey's a good job. Those are my three takeaways about you. 264 00:22:14.920 --> 00:22:17.799 Chris away, no, no, no, I want to skip Chris, 265 00:22:17.839 --> 00:22:22.240 because last time everything you want to take a break. What we're gonna do 266 00:22:22.359 --> 00:22:26.200 is this. So what I took away is that it's called timing an opportunity. 267 00:22:26.839 --> 00:22:29.319 A lot of times we think we wait for the best time, but 268 00:22:29.519 --> 00:22:33.279 sometimes the best time is now. Joey said he moved back at the right 269 00:22:33.400 --> 00:22:37.519 time to get the shop boom. That was it. Um, time and 270 00:22:37.599 --> 00:22:42.039 opportunity. We always have to be ready, to be prepared for that moment. 271 00:22:42.720 --> 00:22:47.640 Um. I don't want to be a little cheesy. Um Royalty is 272 00:22:47.799 --> 00:22:52.319 loyalty, meaning that when you beat your clients to the best of your ability 273 00:22:52.400 --> 00:22:56.200 and go above and beyond for them, they become your loyal customers. So 274 00:22:56.880 --> 00:23:00.039 I mean again, Kudos to you, joey, for doing things the way 275 00:23:00.079 --> 00:23:03.759 that you do it. Um, and that's what said. When you treat 276 00:23:03.799 --> 00:23:06.960 people right, and you're gonna always come back on us again. The best 277 00:23:07.039 --> 00:23:11.440 source, Um, is where I'm never paid for the advertisement, never did 278 00:23:11.519 --> 00:23:14.599 anything. You know what I mean? It's also all the the funk that 279 00:23:14.680 --> 00:23:18.680 he's really good and really cares about the ways is that he does. Um. 280 00:23:18.000 --> 00:23:22.400 I had a third takeaway when in those I kind of lost it and 281 00:23:22.519 --> 00:23:32.799 I'm not gonna give Christi intercepted. All right, so sorry, tristing your 282 00:23:33.279 --> 00:23:37.799 St Uh. Um, the biggest take away I just got, you know 283 00:23:37.960 --> 00:23:41.200 from Um what you said in an interest and even you know you're doing the 284 00:23:41.319 --> 00:23:45.680 video there for for Joey. Um, when you're the real deal, when 285 00:23:45.720 --> 00:23:48.920 you're doing it for the right reasons, because you love it and you're doing 286 00:23:48.960 --> 00:23:52.319 it for the customers. Um. There's a lot of entrepreneurs who are out 287 00:23:52.359 --> 00:23:56.200 there trying to get photographers or videographers to come and shoot, you know, 288 00:23:56.839 --> 00:24:00.440 uh, their craft or their art, but when your art speaks for itself, 289 00:24:02.000 --> 00:24:04.480 people will show up with the cameras and and and do it for you. 290 00:24:04.680 --> 00:24:08.559 So that's just a testament to the work that you're doing out there. 291 00:24:10.119 --> 00:24:14.240 And now I will continue to run this into the end zone with the taking 292 00:24:14.279 --> 00:24:23.119 the view. You all. You Alright. So, Um, the quote 293 00:24:23.160 --> 00:24:27.640 I have here for today, and this really goes back to Joey, you 294 00:24:27.799 --> 00:24:33.680 moved, Um, you know, state side and then within a week or 295 00:24:33.720 --> 00:24:37.680 two you're back uh in the U S V I, because you have that 296 00:24:37.720 --> 00:24:41.000 opportunity to Um uh, to purchase a shop. But it wasn't without the 297 00:24:41.039 --> 00:24:45.480 preparation. So Zig Ziggler said, and you probably heard this before, it's 298 00:24:45.480 --> 00:24:51.960 a famous quote, but success occurs when opportunity meets preparation. MM HMM. 299 00:24:52.680 --> 00:24:56.599 and to me that was Um, you know, how you got your not 300 00:24:56.759 --> 00:25:00.880 your start, but how you um leveled up, was you had done the 301 00:25:00.960 --> 00:25:06.480 work, you had perfected, not perfected, but you had Um, been 302 00:25:06.519 --> 00:25:10.400 working on your craft because you love it, and you prepared and prepared and 303 00:25:10.480 --> 00:25:14.279 then all of a sudden, within a week or two of you know moving 304 00:25:14.640 --> 00:25:18.680 outside of the island. Um, you're then coming back to the island because 305 00:25:18.720 --> 00:25:22.960 an opportunity showed up. But that opportunity wouldn't have been there if you weren't 306 00:25:22.960 --> 00:25:27.519 prepared. So Um, that's the quote I have here uh for this episode, 307 00:25:29.079 --> 00:25:30.359 but maybe you know, just talk a little bit more about that. 308 00:25:30.400 --> 00:25:34.799 How, Um, I mean you had just moved and then you got that 309 00:25:34.839 --> 00:25:37.680 opportunity to go back. So was that like an easy decision for you, 310 00:25:38.119 --> 00:25:41.359 or where you're like, you know, do I try here or do I 311 00:25:41.839 --> 00:25:44.920 go back? Um, how did how did that work out for you? 312 00:25:45.359 --> 00:25:49.480 I mean, it was it was easy because they, they, they, 313 00:25:51.799 --> 00:25:56.519 the reason for leaving was to grow more. I felt I was dognant, 314 00:25:57.039 --> 00:26:03.119 so I just do something. I mean, I was content already in a 315 00:26:03.240 --> 00:26:08.079 shop. I wanted move, but that was moving back, was getting more. 316 00:26:08.400 --> 00:26:12.079 It was who wanted you to experience. It's still it's still enough, 317 00:26:12.160 --> 00:26:15.319 the same thing. It was an experience I was looking for. But it 318 00:26:15.440 --> 00:26:18.960 does happen to be back home, which is always better. MM HM, 319 00:26:21.359 --> 00:26:26.599 back to the roots. Yeah, and there's something to say. There's something 320 00:26:26.680 --> 00:26:29.480 to say as entrepreneurs. I mean we can go away, we can leave 321 00:26:29.559 --> 00:26:33.160 home and go away and be of service to other communities, and I think 322 00:26:33.200 --> 00:26:37.720 that, because you take the time to invest in your craft and the services 323 00:26:37.759 --> 00:26:42.000 and products that you're able to provide, you throwish in any community that you're 324 00:26:42.000 --> 00:26:48.799 a part of. But there's something special about being back home and doing it 325 00:26:49.000 --> 00:26:53.319 for your people. Absolutely, you know, it makes it even more meaningful. 326 00:26:53.839 --> 00:26:59.960 Yeah, Oh, to me, the most meaningful part and it will 327 00:27:00.000 --> 00:27:03.799 at bit. My third point is the fact that not just moving home and 328 00:27:03.960 --> 00:27:07.920 being front home, but creating a space for other people to grow. And 329 00:27:08.039 --> 00:27:11.160 that's just it. We keep talking about that. Um as entrepreneurs, how 330 00:27:11.240 --> 00:27:15.599 it is we shared the knowledge, applying the knowledge and these different things. 331 00:27:15.680 --> 00:27:18.960 But here it is. He created an environment for not just himself the group, 332 00:27:19.359 --> 00:27:26.200 but for others to group. Thanks, Joe really thanks for joining us. 333 00:27:30.240 --> 00:27:33.200 Yeah, I'll just follow up with Um. So, you know, 334 00:27:33.319 --> 00:27:37.519 even just relating to my personal experience. So I was working in Orlando for 335 00:27:37.559 --> 00:27:41.000 the last fifteen years, built my business over there. Um, originally from 336 00:27:41.039 --> 00:27:45.880 Massachusetts, and I just moved back a few months ago. Um, hasn't 337 00:27:45.920 --> 00:27:49.759 been the easiest transition, but there certainly is something to be said about coming 338 00:27:49.799 --> 00:27:53.279 back to, like the community I was born and raising, bring my daughter 339 00:27:53.359 --> 00:27:56.799 back to the community I was born, born and raising, Um and just, 340 00:27:57.000 --> 00:28:00.519 you know, being able to start working on my craft up here and 341 00:28:00.559 --> 00:28:04.279 build those connections up here to do it for the people that, you know, 342 00:28:04.839 --> 00:28:07.559 where it all started for me. So, Um. So I definitely 343 00:28:07.960 --> 00:28:12.160 feel you on that one. Um. Any last words for our audience here? 344 00:28:12.200 --> 00:28:15.799 I mean we, Um, we're now in our second episode here with 345 00:28:15.920 --> 00:28:19.960 Joey, but any you know, final takeaways for other entrepreneurs who are trying 346 00:28:21.000 --> 00:28:25.240 to get into it or other, Um, let's say, artists or creators 347 00:28:25.279 --> 00:28:27.640 who just have a craft or a passion to do something. What would you 348 00:28:27.680 --> 00:28:30.519 say to them? Um, as far as whether or not to keep going? 349 00:28:33.119 --> 00:28:38.519 Um, if you have a passion and you really into what you're into, 350 00:28:38.839 --> 00:28:44.200 I think it's gonna be a little easier. It's gonna be tough, 351 00:28:44.799 --> 00:28:51.119 but just by or it being your passion, you're gonna smooth it out a 352 00:28:51.240 --> 00:28:53.759 little bit more. But so dot's keep trying and keep going on. Does 353 00:28:55.119 --> 00:29:03.240 stand firm easy, but stand firm. MHM. What's any final thoughts from 354 00:29:03.319 --> 00:29:08.799 Salander Tristan? Yeah, my final thought is, Um, Joey, watch 355 00:29:08.839 --> 00:29:11.960 how dope this ship is. You get, Chris what you're talking we rarely 356 00:29:12.039 --> 00:29:15.119 hear Chris talk so much like you know, you know what you're doing. 357 00:29:15.200 --> 00:29:18.920 Gotta be reading Chris over here, just like shopping it off. So, 358 00:29:19.680 --> 00:29:22.880 like you said, let's keep doing what you're doing. Bro I'm like product 359 00:29:22.920 --> 00:29:26.759 you. Um, let's keep growing. That's all I ad. Let's keep 360 00:29:26.799 --> 00:29:32.480 going, all right, thank you. Yeah, I'm just grateful. That's 361 00:29:32.519 --> 00:29:37.839 how I feel right now, like we've met some amazing entrepreneurs, but, 362 00:29:37.119 --> 00:29:41.799 to be really honest, it's good to see a brother doing his damn thing. 363 00:29:42.119 --> 00:29:48.599 So You keep doing it, Joey, Al Right, and Joey, 364 00:29:48.880 --> 00:29:53.759 um I think we have plans maybe to do uh little entrepreneurship or tree in 365 00:29:53.880 --> 00:29:57.440 January or somewhere around that. Um, so I might be sitting in your 366 00:29:57.480 --> 00:30:00.880 chair. Seen or notough, I will have to book on your APP obviously 367 00:30:00.279 --> 00:30:03.880 I don't want to cut in front of your regulars, but see what I 368 00:30:04.000 --> 00:30:11.599 see what I can do if you can fit me in the islands. All 369 00:30:11.680 --> 00:30:15.279 right. Well, thank you for joining us, Joey Tristan. Thank you 370 00:30:15.359 --> 00:30:18.480 for bringing Joey Um in here. We know now, while you sit in 371 00:30:18.519 --> 00:30:22.319 a chair, uh, probably every week now and uh just looking forward to 372 00:30:22.799 --> 00:30:26.319 Um, seeing your your work and continuing to grow. So, to all 373 00:30:26.319 --> 00:30:30.480 the trippers out there, thank you for joining us for another episode. We 374 00:30:30.519 --> 00:30:33.880 will see you next week and, uh, if you got your passion going, 375 00:30:33.240 --> 00:30:36.839 Um, just keep working at it, like Joey said, and you 376 00:30:36.920 --> 00:30:38.359 know, stick with it. Might not always be easy, but it will 377 00:30:38.359 --> 00:30:44.400 be worth it. So we'll see you next week. Thank you, guys. 378 00:30:44.839 --> 00:30:49.279 Thank you, thank you for taking this trip with us. We hope 379 00:30:49.319 --> 00:30:55.279 you had a great time. Join US every Tuesday for another deals next TV 380 00:30:56.160 --> 00:31:00.039 and don't forget to like to share. Antispie. It's trying to follow us 381 00:31:00.119 --> 00:31:06.960 on facebook. INSTAGRAM and visit us at the entrepreneurs trip dot com. From 382 00:31:07.039 --> 00:31:10.880 what entrepreneur shoup t and tits see you next time